Privacy Policy
Last updated: January 1, 2024
1. Introduction
SiteBackup.io ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website backup and restoration services (the "Service").
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Email address and password.
- Site Configuration: SFTP credentials, database credentials, and file paths.
- Backup Data: Files and database content that you authorize us to backup.
- Usage Information: Log data and analytics about how you use our Service.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our backup services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your questions and requests
4. Data Security
We implement industry-standard security measures to protect your data. All sensitive credentials are encrypted using AES-256 encryption. Backup data is stored on Cloudflare R2 with encryption at rest. We use HTTPS for all data transmission.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@sitebackup.io.